COVID19 Update and Business Continuity
In this challenging and unprecedented times, our team at Truck Centre WA are doing everything that we can to ensure that our branches remain operational and that your business is supported through this period.
We’re monitoring the situation closely.
The safety and well being of our employees and customers are our top priority. Our management team are continually monitoring the public health situation and have implemented procedures in place in accordance with government health authorities to minimise risk.
We’re here to help because without trucks, Australia stops.
We have put in place a range of proactive measures to help reduce the spread of infection and to provide business continuity to the public and our customers. We are continuing to work around the clock to provide assistance to customers that are affected by a disrupted service, so please bear with us. Our commitment to our customers ensures that we minimise the disruption to your business, to keep you moving and that our supply chains continue to operate.
We’re offering flexibility.
We understand that we need to keep you operational, which is why our dealer network trading hours remain open. Our 8 workshops statewide offer a range of servicing times that help work around your schedule and increase uptime.
We are maintaining the highest standards to ensure everyone’s safety.
Safety is our highest priority. We want to assure you that we are taking extra measures to protect you and our staff. Stringent hygiene practices have been heavily enforced throughout our dealer network, antibacterial supplies provided in high traffic areas and additional cleaning added to our schedule. We have also taken the extra step of disinfecting all vehicles in addition to the robust health and safety measures that are already in place.
Our commitment to you is that we will strive to keep you operating and on the road as normal, wherever there is no elevated risk highlighted, to minimise the impact on your bottom line.
The entire Truck Centre WA family would like to express our sincere gratitude for your patience under these extraordinary circumstances. Rest assured that we are implementing strategies and continually reviewing all safety advice to ensure that we continue to do business as usual. We promise to provide support to your business whilst delivering the highest levels of customer service in the industry.
Sincerely,
Mr Phillip Winkless
Chief Executive Officer
